How to enable a forum on your site?
Discussion forums can be a great way to build a nurtured user base and keep them engaged. To enable a forum on your site, you can use Freshdesk as a solution and link that with your site. This article shows you how to enable a discussion forum on your site.
Note: If you're looking to building a community, learn more about Knorish Communities here: How to create a Community on Knorish?
Enabling a forum on the site
Create your forum on Freshdesk& copy the URL for Integration.
- Sign up on Freshdesk
- Click Forums on the dashboard
- Add Forum under Add Topics on the Upper Right Top of Screen
- Select “Name, Description, Category,Type,Visibility”
- Click Save
- Add Topic
- Copy& Save URL
Once done, head to your site to link the URL on your site's menu
Steps for Integrating the Freshdesk Forum URL on your Knorish site
Watch the video below and follow the step-by-step instructions to integrate Freshdesk Forum on your site.
- Go to Pages in Website Builder
- Click on New External Link under + External Link
- Type in the name of the Forum
- Paste the forum’s URL
- Tick both the Display in the Top Menu& Publish this Link options
- Click on Save
Once the code is saved and published, refresh your site and you will be able to see that the forum is linked on the menu.
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