How to enable a forum on your site?

How to enable a forum on your site?

Discussion forums can be a great way to build a community and keep them engaged. To enable a forum on your site, you can use Freshdesk as a solution and link that with your site. This article shows you how to enable a discussion forum on your site.

Enabling a forum on the site

Create your forum on Freshdesk& copy the URL for Integration.

  • Sign up on Freshdesk
  • Click Forums on the dashboard
  • Add Forum under Add Topics on the Upper Right Top of Screen
  • Select “Name, Description, Category,Type,Visibility”
  • Click Save
  • Add Topic 
  • Copy& Save URL

Once done, head to your site to link the URL on your site's menu

Steps for Integrating the Freshdesk Forum URL on your Knorish site

Watch the video below and follow the step-by-step instructions to integrate Freshdesk Forum on your site.


  • Go to Pages in Website Builder 
  • Click on New External Link under + External Link
  • Type in the name of the Forum
  • Paste the forum’s URL 
  • Tick both the Display in the Top Menu& Publish this Link options
  • Click on Save 

Once the code is saved and published, refresh your site and you will be able to see that the forum is linked on the menu.