How does a user sign up and access content on Knorish? (Free, Paid, Bundles, Manual Import & More)

How does a user sign up and access content on Knorish? (Free, Paid, Bundles, Manual Import & More)

In this guide, you'll learn how users interact with your Knorish site — from signing up and purchasing content to accessing their learner dashboard. This includes free and paid course flows, bundle enrollments, various payment models, and what users see when they’re manually added or try to re-purchase content. Depending upon whether the express checkout option is enabled or a standard sign up process is enabled, the sign up process changes slightly. 

Info
Express checkout speeds up the sign up process by reducing the number of steps required to complete the sign up process. Checkout how to enable the express checkout feature here.

    How users sign up for free course or content on Knorish?

    Free content allows users to get started without any payment, using just their name, email, and a password. The user signup flow shown below is when express checkout is enabled.  

    Here's how:
    1. Go to the course or content landing page
    2. Click the sign up button 
    3. On the checkout page, enter name, email, phone number and other requisite detailsto create an account
    4. Click Continue
    Once logged in, the user will be redirected to the user dashboard, to the course page on the user dashboard, course delivery section or a thank you page based on options chosen in the after purchase section in the course. Here's how to setup the redirection on the After Purchase section : How to setup after purchase redirection?

    How users enroll in paid courses on Knorish?

    Users follow a seamless checkout flow to purchase and access paid content.

    Here're the steps users follow:
    1. Navigate to the landing page
    2. Click on the CTA Button to initiate the checkout process
    3. Enter name, email ID, other requisite details
    4. Add the coupon code if applicable
    5. Select the payment gateway if required
    6. Click on Submit & Pay Now button
    7. Complete the payment process
    Once the payment is completed, basis the after purchase settings, the user will be automatically get redirected to the course dashboard, thank you page, course page or the course delivery section.

    InfoAlertIn the illustration video above, we have applied a coupon code to complete the purchase. Based on the user’s geographic location, INR/USD will be displayed. Learn more about pricing here: How to price a course on my Knorish site?

    How users access course bundles on Knorish?

    Bundles provide grouped access to multiple courses. Users enroll based on the pricing model set by the creator — Free, One-Time Payment, Subscription, or Monthly EMI — each offering a slightly different access flow. The signup process may also vary slightly depending on whether express checkout or standard checkout is enabled. Here’s how the user journey works for each pricing type:

    1. Visit the bundle landing page
    2. Click the CTA button (Enroll Now / Start Learning)
    3. Enter registration details (Name, Email, WhatsApp number if enabled)
    4. Choose your payment gateway
    5. Based on the pricing setup, users will see one of the following:
      1. If the bundle is free
        1. No payment required. Click Continue to access the content immediately

      2. If the bundle offers a One-Time Payment
        1. Pricing summary is displayed. Make a full one-time payment. Access is granted immediately after successful payment

      3. If the bundle offers a Subscription/Membership plan
        1. Plan shows recurring amount and any trial details. Complete the first billing or start free trial as offered.
        2. Access continues as long as subscription remains active

      4. If the bundle offers a Monthly Payment Plan (EMI)
        1. Total fee is split into monthly installments
        2. First installment must be paid immediately to begin as setup by the course creator
    This ensures that no matter which pricing option you configure, users experience a smooth and intuitive enrollment flow that matches their selected payment method.

    In case the user is manually added/imported

    If the user is manually added/imported on your Knorish website for the first time and you have selected the ‘’Send create password email to new users’’ as displayed in the screenshot below, then the user will receive an email to create a password.


    InfoNote: Only a new user will receive an email to create a password. If you’re trying to add/import an existing user to the website, create password email will not be sent to the user, even if the ‘’Send create password email to new users’’ is selected.

    Manually added learners receive a system email inviting them to set up their password and access the assigned content.

    Here's how:

    1. Admin adds/imports user from the Import user section
    2. User receives an email to create a password
    3. User clicks the link, sets up login credentials
    4. Upon login, sees assigned course(s) in dashboard

    InfoNote:The create password link expires in 10 days or if it is used once (whichever is earlier) and if it has expired, the user will see the respective error message. In this case, please guide your users to visit your website and reset password by clicking on the Forgot password option.

    Important Considerations

    1. Subscription and installment-based access depends on successful recurring payments
    2. Manually added users must create a password before accessing content
    3. Bundle purchases reflect as individual courses in the learner dashboard
    4. Already purchased courses are locked from being re-purchased
    5. Emails for password setup and welcome can land in spam — advise users to check all folders
    6. Users can reset forgotten passwords via email from the login page — learn more about it here: User Password Reset