How to enable a forum on your site?

Created by George R, Modified on Tue, 15 Oct at 4:13 PM by George R

Discussion forums can be a great way to build a community and keep them engaged. To enable a forum on your site, you can use Freshdesk as a solution and link that with your site. This article shows you how to enable a discussion forum on your site.

Enabling a forum on the site

Create your forum on Freshdesk & copy the URL for Integration.

Sign up on Freshdesk
Click Forums on the dashboard
Add Forum under Add Topics on the Upper Right Top of Screen
Select “Name, Description, Category,Type,Visibility”
Click Save
Add Topic
Copy & Save URL

Once done, head to your site to link the URL on your site's menu

Steps for Integrating the Freshdesk Forum URL on your Knorish site

Watch the video below and follow the step-by-step instructions to integrate Freshdesk Forum on your site.

Go to Pages in Website Builder
Click on New External Link under + External Link
Type in the name of the Forum
Paste the forum’s URL
Tick both the Display in the Top Menu & Publish this Link options
Click on Save

Once the code is saved and published, refresh your site and you will be able to see that the forum is linked on the menu.