How does a student login and experience the live sessions?

In this FAQ, we will show you how a student experiences the live session feature and participates in the sessions hosted on your site. 

Live Session participants, be they the learners, panelists or speakers can attend the live session in four specific ways. However, participants would need to sign up on the course which contains the live session for access to these sessions

TABLE OF CONTENTS

• Attending the Live Session via the reminder email
• Calendar Invites enabled via Automatic email notifications
• Accessing Live Sessions Directly From the Site Via Learner Dashboard 
• Sample Learner's Journey: From Sign up/ Sign in Till Joining

Attending the Live Session via the reminder email

IMP: When the option is selected, the live sessions created on the platform send an email reminder to the learner to join the session. This reminder email when enabled is sent 1 hour prior to the session. Should you need you can add more email reminders.

• Participants can open the email and click on ‘Join Session’.  Shown below is a sample email of the auto-reminder email with the calendar notification enabled automatically on the user's calendar.  

• Clicking on the 'Join Session' button would redirect participants to the live session in the course on the course delivery screen dashboard on your site.
• In case the session has not started yet, the message will reflect as ‘Event will start at scheduled time’
• If the live session has been started by the host or the course instructor, the learner would be redirected to MS Teams (if you're using the Knorish MS Teams option). 
• At the time of joining the session, MS Teams would automatically check if the learner’s device has a Teams app or not and ask for opening the respective app or on the browser.

Note: Participants would NOT need to enter their credentials at the time of joining the session. Only their Name would be required. In case the Teams app or the browser already has the information, the participant would be able to log in automatically.

Calendar Invites enabled via Automatic email notifications

Accessing Live Sessions Directly From the Site Via Learner Dashboard 

After a participant has signed up on the course that contains a live session, participants can follow the steps below and access the live sessions:

This option is applicable for users who have already signed up on the course that offers the live session. Here are the steps to be followed :

After a course with a live session has been purchased, Participants or learners revisit your site at a later date.

• Click on the Login button and sign in
• After successfully logging in, access the dashboard
• In the dashboard, all upcoming live sessions will be listed
• Click on the next upcoming session and join the session

Sample Learner's Journey: From Sign up/ Sign in Till Joining

Further, here is a sample of the learner’s journey covering entire steps right from the Registration to Joining your live session.

• Clicking on “Enroll Now” takes the learner to the “Course Sign up Page” 
• Learner fills up the custom fields submits> Check-Out Page opens
• The learner makes the payment, if applicable
• Finally, the learner clicks on the Join Live button on the dashboard

Note: In case of a free course/live session, students/users will still see this checkout page and they need to click on the Continue button (no need to add cc details)

In Scenario B, the learner simply clicks on the Join Now button as a course viewer in the following sequences: 

• A: The Join Now Screen 
• B: Joining In Progress

Important Considerations :

Students will receive an automatic email reminder 1 hour before the session stating that the session is about to start and it will also have the join session button which will redirect users to the site/course where they need to click on the Join now button again.

So, you just saw how easy it is for your learners to join your live sessions either way by signing in/ signing up, by calendar invite and via a teams link shared with them if you prefer to.