How to customize an automatic email template?

Creators can customize the automatic email templates that have been pre-created on the Knorish platform.

To know more about all the automatic email templates that are available read our FAQ on the Types of automatic email notifications available on Knorish. However, to customize these templates follow the steps given below after logging in to your account on Knorish. 

TABLE OF CONTENTS

• How to customize the automated email template
• Changing the footer image in automated mail templates 

How to customize the automated email template

Follow the steps below to access and customize the automated email templates.

• Go to Settings in the left toolbar
• Select the template menu
• Once on the ‘HTML Template’ page, choose the template you want to customize. (We have used the ‘public sign-up template' for this instance)

As you can see from the template that has been shown in the graphic above, you can

• Change the Subject or Text in the body of the template
• Use Bold, Italics, Underline, and Hyperlink buttons as needed

Changing the footer image in automated mail templates 

In order to change the Footer image in the automated email templates, follow the below steps:

• Upload the image in the File Manager (under Website Builder)
• Copy the link that gets generated in the File Manager section
• Head to settings > templates > and select the template that you wish to modify
• Double-click on the image
• Replace the image link with the link you’ve copied from the File Manager section
• Click on Save

That’s it. By following these simple steps, you can customize the automatic email templates on your account on Knorish.

Important Considerations:
The dimension of the image has to be 4738*834px.
Kindly do not make any manual changes to the ones in brackets as these fields are auto filled when the email is sent to the user(s) on the platform.
Any additional modifications to the email template body would require the changes to be done through HTML by clicking on the Source button.