Multi Factor Authentication

Also known as Two Step Authentication, activating Multi-factor Authentication provides an additional layer of security to your account. This is an opt-in feature available to site owners, site admins and users as well. It helps prevent unauthorized logins to your account even if the ID and password have been stolen or leaked.

TABLE OF CONTENTS

• About this feature
• How does it work?
• When is MFA required?
• How to activate Multi-Factor Authentication (MFA)? 
• How to disable MFA?
• How to use an email address to disable Multi-Factor Authentication?

About this feature

By requiring an additional step to log in, you can reduce the risk of unauthorized access to your Knorish site and account. This in turn helps protect your intellectual property, site user information, payment collection methods and other data across your site. 

Using an authenticator app adds an extra layer of protection from common attacks. This can be easily downloaded from the App Store on your mobile or other trusted device.

How does it work?

As a course creator on Knorish (site owners or site admins), you will log into your Knorish site using your regular email and password details. You will then be prompted to provide a time-limited password via an authenticator app from a secondary, trusted device. After providing the limited-time password, you will be logged into your site!

When is MFA required?

If MFA is enabled on your site, you will need to provide a verification code when you:

• Sign in to your site
• Reset your password
• Deactivate MFA

How to activate Multi-Factor Authentication (MFA)? 

Follow the steps below to activate Multi-Factor Authentication for your accounts

• Log in to your Knorish site and Go to Profile 
• Access the Multi-Factor Authentication section
• Download Google Authenticator or Microsoft Authenticator on your mobile device
• Enter the six-digit code that appears on the authenticator app
• The Multi-Factor Authentication is now enabled on your site

How to disable MFA?

Here's how to disable Multi factor authentication:

• Log in to your Knorish site and Go to Profile 
• Access the Multi-Factor Authentication section
• Enter the six-digit code that appears on the authenticator app.
• The Multi-Factor Authentication is now deactivated on your site.

How to use an email address to disable Multi-Factor Authentication?

If you’re not logged in already :

• Click on Login and enter the email address and password as usual
• Click on ‘’I can't access the authenticator app’’ and an email will be sent to your registered email address with the authentication code
• Enter the Authentication code that you have received in the email.

How to disable Multi-factor authentication if you're logged in already

• Visit the Profile section and Access the Multi-Factor Authentication section
• Click on ‘’I can't access the authenticator app’’ and an email will be sent to your registered email address with the authentication code
• Enter the Authentication code that you have received in the email.

Frequently Asked Questions {FAQs)

When is MFA needed?

If MFA is enabled on your site, you will need to provide a verification code when you:

• Sign in to your site
• Reset your password
• Deactivate MFA