How to connect a WhatsApp Business Account to your Knorish account?

Integrating your WhatsApp Business number with Knorish allows you to seamlessly communicate with your customers using personalized messages. Follow this guide to connect your number and set up integration with Meta.

• Log in to your Knorish dashboard
• Navigate to WhatsApp < Settings < Connect Phone Number

• Click on Login With Facebook
• Follow the prompts to log into your Facebook account and confirm access.
• Choose an existing business profile or create a new one if needed.
• Enter the WhatsApp Business account name, display name, and category.
• Add the WhatsApp phone number you wish to use (ensure the number is not already registered with WhatsApp).
• Verify the number using the OTP sent by WhatsApp.
• Once verified, finalize the setup, and your account will be linked to Knorish.

Note: Based may take upto 30 minutes for the account to be synced and connected. 

Important Considerations

• You must have a valid and a dedicated phone number.
• Your business must adhere to WhatsApp Business Messaging Policy.
• You must use a new number which isn't already registered with WhatsApp.
• In case the number is already registered with WhatsApp, please delete the account, wait for 10 minutes and try again. 
• We highly recommend using a new phone number for the WhatsApp Business Platform (API) as it must be used exclusively for WhatsApp Business Platform (API). You can migrate your phone number registered with WhatsApp Messenger or WhatsApp Business App to use it with WhatsApp Business Platform (API)
• You will receive a verification code to authenticate your number on our platform.
• You must have a personal Facebook account (linked to your business email).
• Keep your Meta business account created and logged in on this system.
• You must authenticate it before you start the onboarding process. To authenticate your business account, open this link on a separate tab.
• You must now generate a code in your authentication app and enter it in the 'Enter code' field.
• You must have your business details at hand: your company's legal name and address, as well as your business account as you want to display it.
• You must have a valid business website.
• It is required that you verify your account with Meta as soon as possible. A verified business can start to send 1k messages/day. Refer to this documentation about messaging limits. Refer to this documentation to learn about business account and verification.
• As per Meta's policy, an unverified business account can only be linked to two numbers, verify your account to link your account with more numbers.
• Before proceeding further turn off two-step verification on WhatsApp manager for easy onboarding, refer to this documentation. We will configure two-step verification automatically at the end of onboarding through API calls. Don't worry, this is not your Facebook account two-step verification, but business phone number's two-step verification for WhatsApp Cloud API.