Plan & Billing
Knorish helps you grow your business with all modes of easy online payments and tailored plan choices available on the platform. The article guides you step by step on handling payments, plan management, billing updates, and accessing transaction details.
Check and Compare Plan Features
In order to check your plan features and compare them with other plans, you can find the same under Plan& Billing.
- Go inside the Dashboard> Plan& Billing
- Click on Renew/ Upgrade
Renew/Upgrade Your Plan
If you are the primary account owner of your Knorish Account, you can renew/upgrade your plan in Dashboard> Plan& Billing by following these steps:
- In your Knorish Dashboard sidebar, select Plan& Billing.
- Under Plan& Billing, you can either click on Check Plan Features, Renew/Update, Billing/GST/Invoices, and Billing FAQs.
- Select from monthly Or yearly option
- Choose a plan that fits your needs
- Click Select
- Enter your payment details
- Complete the payment
- The account will be renewed/ upgraded
Update Billing/ GST / Address related information
Similarly, inorder to manage Billing/GST/Address, Payment Methods, and Billing History for your subscription. Here are the steps:
- Click on the Billing/GST/Invoices button
- Select Billing / GST/ Invoices
- Select the details& update with latest information
- Click update
Payment Methods
Here are the payment options available to renew the accounts including autopay for worry free setup and continued access.
- Click on the Billing/GST/Invoices button
- Click on payment methods
- You can choose between Credit Cards or Debit Card based payment options
- Choosing credit card automatically also sets up an autopay option on your card for auto renewals.
Billing History
Click on Billing History to access past billing or transactions and download such invoices.
Past Invoices
For every transaction, you'll see the Order ID, Order date, Payment date, Total amount, Total discount, Payable amount, and Actions. The Actions tab includes a download button to download the receipts. Here're the steps to check transaction history and download invoices:
- Access Dashboard> Plan& Billing> Past Invoices
- Click on the export button to download all the Transaction History
- Click on the action button to download a particular Invoice Entry
Important Considerations:
For ease of renewal and access, using a credit card option will automatically setup an autopayment on the card used for the billing.
- You will be notified of the upcoming transaction via reminder emails, via whatsApp messages or via phone calls from our teams.
- The card will be autocharged based on the subscription period chosen.
- For Indian banking cards, you will be required to enter OTP (One Time Password) on your bank's payment systems to complete the transaction. Failure to enter the correct OTP will cause the transaction to fail. This will prevent the account from being renewed.
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