How to add Facebook Messenger or Whatsapp chat to my site?

Created by George R, Modified on Tue, 15 Oct at 5:40 PM by Prerak Jain

Add Facebook messenger or Whatsapp to your Knorish site and provide instant customer service to your learners.

Please note: This is a workaround to integrate WhatsApp on your Knorish site since WhatsApp currently does not support website integration. One would need to apply for WhatsApp API for Business subject to very strong anti-spamming and community rules.

However, this workaround can be used to create a WhatsApp button on your Knorish Site. To enable this option, you could use several tools that offer the service. In this case, we have used GetButton. Follow the steps below: 

TABLE OF CONTENTS

Choose the messaging app enabler

Here's how to enable the messaging app account first.

  1. Login to getbutton.io
  2. Choose Facebook messenger/Whatsapp icon or BOTH
  3. Insert Facebook Page Id/ Whatsapp no. 
  4. Customize the buttons>Live Preview
  5. Enter your email id or click on 'Get Button Code'.
  6. Copy the code and head to your Knorish Site

Add the messenger code to your Knorish site

Here's how to add the code in your Knorish account. 

  • Go to website builder>custom code>header code
  • Paste the code > Click on Save
  • Go to your site in incognito to see the button enabled

Great! Now you have a Whatsapp/Facebook chat button on your website.

Important Considerations:

  • While this workaround is a great fix to use WhatsApp on your site, we recommend you consider using a standard chat tool for this purpose which offers many more features specifically designed to cater to your needs. 
  • Ensure you've enabled the Toggle button to START and clicked on the Save button as per the image as follows:

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