Common Technical Issues
Frequently Asked Questions: Knorish Appsumo Lifetime Plan
This Article Answers Most Questions Lifetime Users May Have About The Platform. NOTE: This is not an active offer. For more offers, email us or reach out to us here. How to upload a video? The native video upload feature is not available in the ...
How to setup MX records (Email account) for your custom domain connected with Knorish
This article shows how to integrate an email service with your Knorish Site. There are several email Services which are available for sending and receiving emails with your domain name. In this article, we have considered the most commonly used ones ...
Course videos still encoding. Videos not playing
Videos not playing, or still encoding after uploading? There could be instances when the video once uploaded is not playing or is still showing as encoding. This article will run you through the video conversion or encoding process in general and how ...
Why do I need a password to sign up?
We live in a digital world where we’re accustomed to usernames and passwords as a standard security measure. Your username is your unique identification. It maps you to your profile so that when you return to the site you know how to get in. ...
How to login to my knorish site when the homepage is turned off and I am not able to access the website?
This article talks about how to access the site if your course site’s Home page has been turned off and you are unable to access your course website. Access site where the home page has been turned off Here're the steps to follow: Type your site's ...
Not able to upload videos or other content on my site
Ideally this should not happen, however, in case you are facing this issue, please check for the below listed information : Is the video in the right format: MP4, WMV, AVI, MKI or FLV Video size: Is the size of your video more than 2 GBs? Is there a ...
Troubleshooting Common Technical Issues
This article discusses some of the common technical issues that you might experience and how to address those concerns. Common Technical Issues In case you face any technical issues, please feel free to submit a ticket at the earliest and we will be ...
What are some of the most common problems users face and how to resolve them?
There can be a variety of issues that can be faced by your users. However, most are basic in nature such as how to reset the password, don't remember my email ID etc. So to help you with some of the most commonly asked questions, here's a repository ...
How do I login to my site? It keeps saying Welcome and there is no content!
The platform has two sets of logins possible. One is for Site administrators, editors and publishers as a whole and then another for students. Hence, anytime you use an ID password which is not registered on your site as an admin/publisher, the site ...
What is the 403 error and when does this happen?
If you ever come across the 403 error it is because the firewall blocks the user for a 5 minutes rolling period. That is, every second 1 request continues for 5 minutes from the same IP address which is a very unusual pattern. However, after 5 ...
Error messages while signing up/ logging in on Knorish
This article talks about the solutions to common errors faced by creators while logging into their account on Knorish. When Signing Up Email ID already taken This error is faced by users when signing up for the first time on Knorish. If you enter an ...